Privacy Policy

Last Updated: January 15, 2025
Introduction and Scope

At Brightfloworigin, we recognize that your privacy matters. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, use our network administration training services, or interact with our educational platform. We're committed to maintaining transparency about our data practices and ensuring your information remains secure.

This policy applies to all personal data processing activities conducted by Brightfloworigin in Thailand and complies with applicable Thai data protection laws, including the Personal Data Protection Act B.E. 2562 (2019). By using our services, you acknowledge that you've read and understood this privacy policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when registering for courses, contacting us, or using our services. This includes your name, email address, phone number, educational background, and professional experience relevant to network administration.

  • Contact details including full name, email address, and phone number
  • Educational and professional background information
  • Course preferences and learning objectives
  • Payment information processed through secure third-party providers
  • Communication preferences and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain technical information to improve your experience and analyze usage patterns. This data helps us understand how students interact with our educational content.

Information Type Collection Method Purpose
Device Information Browser data Optimize platform compatibility
Usage Analytics Website interactions Improve course content and navigation
IP Address Network connection Security and location-based services
Cookies Browser storage Personalization and functionality
How We Use Your Information

We use your personal information to provide high-quality network administration education and maintain our learning platform. Our primary goal is delivering valuable educational experiences while keeping you informed about relevant opportunities.

Educational Services

Your information helps us customize learning paths, track progress, and provide personalized feedback. We analyze learning patterns to identify areas where students might need additional support or advanced challenges.

  • Deliver and customize educational content based on your learning objectives
  • Process course enrollments and manage your learning progress
  • Communicate important updates about courses, schedules, and platform changes
  • Provide technical support and respond to your inquiries
  • Analyze usage patterns to improve our teaching methods and course materials
  • Send relevant educational resources and industry insights (with your consent)
Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data with trusted partners who help us deliver our educational services or when required by law. All third-party relationships are governed by strict data protection agreements.

Service Providers

We work with carefully selected service providers who assist with platform hosting, payment processing, email communications, and analytics. These partners access only the minimum data necessary to perform their specific functions.

Legal Requirements

We may disclose personal information when required by Thai law, court orders, or government regulations. In such cases, we'll make reasonable efforts to notify you unless legally prohibited from doing so.

Your Privacy Rights

Under Thai data protection law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and will respond to requests within the legally required timeframe.

Access Right

Request copies of your personal data and information about how we process it. We'll provide this information in a clear, understandable format.

Correction Right

Update or correct inaccurate personal information in your profile. You can make many changes directly through your account settings.

Deletion Right

Request deletion of your personal data when it's no longer necessary for our educational services or when you withdraw consent.

Portability Right

Receive your personal data in a structured, commonly used format or request transfer to another educational provider.

Objection Right

Object to certain types of data processing, including marketing communications, while maintaining access to core educational services.

Restriction Right

Request limitations on how we process your data in specific circumstances, such as while disputing data accuracy.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement multiple layers of security controls, including encryption, access controls, and regular security audits to safeguard your data against unauthorized access, alteration, or disclosure.

Security Measures
  • SSL/TLS encryption for all data transmissions
  • Regular security assessments and vulnerability testing
  • Restricted access controls and employee training programs
  • Secure data centers with physical and environmental protections
  • Regular backups and disaster recovery procedures
Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Course-related data is typically maintained for the duration of your enrollment plus an additional period for academic record purposes.

When you complete our network administration programs, we may retain certain information for alumni services, course completion verification, and potential future educational opportunities. You can request deletion of this information at any time, subject to legal retention requirements.

International Data Transfers

While our primary operations are based in Thailand, some of our service providers may process data in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.

We carefully evaluate the data protection standards of any country where your information might be processed and implement additional protections when necessary to maintain the security and privacy of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how students use our platform. You can control cookie settings through your browser, though some functionality may be limited if you disable certain cookies.

Essential Cookies

These cookies are necessary for basic website functionality, including login sessions, course progress tracking, and security features. Essential cookies cannot be disabled without affecting platform functionality.

Children's Privacy

Our network administration courses are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've collected information from someone under 18, we'll delete it promptly and take steps to prevent future collection.

Policy Updates

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we'll notify you via email or through prominent notices on our website before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Information for Privacy Inquiries

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our dedicated privacy team. We're committed to addressing your inquiries promptly and thoroughly.

Privacy Contact Information

For all privacy-related inquiries, data subject requests, or concerns about how we handle your personal information, please reach out to us using the contact details below.

Email info@brightfloworigin.com
Phone +66 42 341 433
Address 73/231 หมู่บ้านพฤกษา หมู่5
ซอย แก้วอินทร์ เสาธงหิน
บางใหญ่ Nonthaburi 11140
Thailand